Today, someone walked up and asked me if we had Soul Calibur V.
"Yes, we do," I said. Then I looked at what he was holding.
"You're holding it," I said. The man slowly looked down at the game in his hands.
"Oh," he said.
That happened.
Thursday, January 17, 2013
Tuesday, January 15, 2013
Public service announcement
Know what model Xbox 360 you have. My life is an hourly struggle with people who need 360 parts but don't know which 360 they have. Luckily, here is a friendly and informative post.
The first is the ORIGINAL XBOX 360, or XBOX 360 ARCADE. It looks like this:
Notice the many physical features that set it apart from the other model, such as the EXTERNAL HARD DRIVE, PHYSICAL BUTTONS, and MEMORY CARD SLOTS. You may also notice the REMOVABLE FACE PLATE, or the SILVER DISC TRAY. This is the model that is infamous for the "RED RING OF DEATH." The systems are usually WHITE, but were also released later on in matte black and other special edition colors.
If these features do not fit the description of your personal Xbox 360, then you have the SLIM XBOX 360. This model looks like this:
Take note of the LACK of PHYSICAL BUTTONS, VISIBLE HARD DRIVE, and MEMORY CARD PORTS. It is also a SMALLER SIZE, with a subtle X SHAPE. You may or may not have noticed that the DISC TRAY IS THE SAME COLOR AS THE SYSTEM. This model also has a variety of new electronic features that the original model doesn't have, such as a BUILT-IN WIFI ADAPTER. It has 4 GB OF MEMORY, which can be expanded to 250 GB or 320 GB with the purchase of an INTERNAL HARD DRIVE.
For even more help, here are the two models next to each other:
ANSWER: The one on the left is the ORIGINAL 360, and the right one is the SLIM 360. Nice work.
If you come into the store needing a part that is different depending on the model, I will ask you what model you have. If you say you don't know, I will ask the following questions to try to get you to cough up a description:
"What color is it?"
"Is it shaped like an X?"
"When did you buy it?"
"Does it have buttons?"
"Does it have an external hard drive?"
"How much memory does it have?"
"Does it have built-in wifi?"
If your answer to every single one of those questions is "Uhhh," then I CAN'T HELP YOU.
NOT KNOWING WHAT MODEL XBOX YOU HAVE MAKES THE BABY JESUS CRY.
Hmmm... maybe I should print this helpful guide out and use it at my job.
The first is the ORIGINAL XBOX 360, or XBOX 360 ARCADE. It looks like this:
Notice the many physical features that set it apart from the other model, such as the EXTERNAL HARD DRIVE, PHYSICAL BUTTONS, and MEMORY CARD SLOTS. You may also notice the REMOVABLE FACE PLATE, or the SILVER DISC TRAY. This is the model that is infamous for the "RED RING OF DEATH." The systems are usually WHITE, but were also released later on in matte black and other special edition colors.
If these features do not fit the description of your personal Xbox 360, then you have the SLIM XBOX 360. This model looks like this:
Take note of the LACK of PHYSICAL BUTTONS, VISIBLE HARD DRIVE, and MEMORY CARD PORTS. It is also a SMALLER SIZE, with a subtle X SHAPE. You may or may not have noticed that the DISC TRAY IS THE SAME COLOR AS THE SYSTEM. This model also has a variety of new electronic features that the original model doesn't have, such as a BUILT-IN WIFI ADAPTER. It has 4 GB OF MEMORY, which can be expanded to 250 GB or 320 GB with the purchase of an INTERNAL HARD DRIVE.
For even more help, here are the two models next to each other:
POP QUIZ! Which is which?
If you come into the store needing a part that is different depending on the model, I will ask you what model you have. If you say you don't know, I will ask the following questions to try to get you to cough up a description:
"What color is it?"
"Is it shaped like an X?"
"When did you buy it?"
"Does it have buttons?"
"Does it have an external hard drive?"
"How much memory does it have?"
"Does it have built-in wifi?"
If your answer to every single one of those questions is "Uhhh," then I CAN'T HELP YOU.
NOT KNOWING WHAT MODEL XBOX YOU HAVE MAKES THE BABY JESUS CRY.
Hmmm... maybe I should print this helpful guide out and use it at my job.
Friday, January 4, 2013
Returns, returns, returns
[IMAGE DESCRIPTION: A Facebook conversation with pictures, names, and places blocked out.
A: Never going to [name of store redacted] again i buy black ops 2 new played it once and i dident like it and i take it back to [name of store redacted] and i cant trade it in for super mario u...or they will give me 15$....no im going to [name of competitor redacted] from now on
B: Well, maybe u should play the game before u spend 60 dollars on it!
B: Why do u think people have things like gamefly, block buster, or even redbox?!?!
C: Try [name of competitor redacted] or [name of competitor redacted] they tell you what u get for the game on their website
D: How did you not like it it's the best game of 2012
A: [B] i have played it its just that when i played i got bored of it really fast and i like battlefield now
A: call of duty is just boring now
A: i cant rent it im broke ]
It will come as no surprise that the original poster is a kid. B is one of his real-life friends, and thankfully, has some sense. "I can't afford to rent games because I spent $60 on a game I didn't want!" Really, kid? Really?
Opened media isn't allowed to be returned. Period. Every retailer has the same policy. It's the same as with a DVD or a CD. You can't buy a DVD, watch it, then return it for full value. That's why you pay for a rental for any media item you don't want to own forever and ever and ever.
Video game purchases are complicated by the fact that many new games come with one-time use codes now, with no way for the retailer to determine whether it's been used. Call of Duty: Black Ops 2 in particular comes with a download voucher for an extra map called Nuketown 2025. Since that content is missing, the game has to be sold as a used game or not at all, which is a huge loss to the retailer on an item that has next to no profit margin anyway. That's why you can't return opened new games. It doesn't stop people from impulse buying expensive items they don't want and freaking out when they can't return them, though.
To those people, I say:
FOR THE LOVE OF GOD, USE A RENTAL SERVICE.
Please just go rent your games instead. If you return everything you buy, you're not really a customer anyway.
Wednesday, January 2, 2013
There's boobs in this post
[IMAGE DESCRIPTION: A Facebook conversation with pictures, names, and places blocked out. "You guys should help the fans around the world by telling bethesda to put on every mod that was created such as big boob mod. Big booty mod. Catwalk mod. Oily skin mod. Ultra boob mod. Armor mod. More magic mod. Because you and everybody knows that it isnt fair for pc only to have mods and that bethesda should have all these mods maybe on the dragonborn DLC or on a future DLC. So help me and the fans to get bethesda to put these mods on ps3 and xbox360.in a new DLC or dragonborn DLC thanks and happy new year."]
Leaving aside this man's tenuous grasp on what a mod is, oh my God this is a real thing in the world. This man posted on a business page, using his real name, about how he wants giant oily boobies in his Skyrim, and he wants them now. Bethesda needs to make this happen.
Tuesday, January 1, 2013
No, sir, this is how it always works
Yesterday, a man came in with a coupon that was set to expire on 12/31/12. Ok, that's cool- I tell him the coupon is still good and he's welcome to go buy some stuff. He then pulls out a disgusting old receipt.
It's from March.
"I'm going to use this with the coupon," he says. The coupon in question was a BOGO type deal, so basically, he wanted me to give him a free game.
"I'm sorry, but I can't use that coupon with that purchase," I said.
"I don't understand," he said. "The coupon is still valid."
"Yes, but we can only do price adjustments within seven days of purchase."
"The coupon is still good and I want to use it with this purchase."
"I can't apply a coupon to something you bought nine months ago."
We continued to go around in a circle like this for a while. He pulled out a "that's not what the other guy said," which was funny because there weren't any "guys" working that day. He made me look up his purchase history to see if there was anything that applied, which there wasn't- wouldn't you remember if you'd shopped in the store in the past week? He finally gave up and pulled out the customer flounce.
"THIS IS CRAZY! Fine! I'm just going to throw it away!"
I'd feel bad for him if that weren't the policy at literally every retailer on the planet.
It's from March.
"I'm going to use this with the coupon," he says. The coupon in question was a BOGO type deal, so basically, he wanted me to give him a free game.
"I'm sorry, but I can't use that coupon with that purchase," I said.
"I don't understand," he said. "The coupon is still valid."
"Yes, but we can only do price adjustments within seven days of purchase."
"The coupon is still good and I want to use it with this purchase."
"I can't apply a coupon to something you bought nine months ago."
We continued to go around in a circle like this for a while. He pulled out a "that's not what the other guy said," which was funny because there weren't any "guys" working that day. He made me look up his purchase history to see if there was anything that applied, which there wasn't- wouldn't you remember if you'd shopped in the store in the past week? He finally gave up and pulled out the customer flounce.
"THIS IS CRAZY! Fine! I'm just going to throw it away!"
I'd feel bad for him if that weren't the policy at literally every retailer on the planet.
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