PRO TIP: The real world is not kid-friendly, and the store isn't responsible for the fact that a lot of its customers, such as yourself, are total assholes.
[IMAGE DESCRIPTION: A Facebook conversation with pictures, names, and places blocked out. It's a long thread, so it's split into two images, because I ain't got no skills.
OVERBEARING MOTHER: Today my family went into [name of store redacted] located in [name of city redacted] to purchase a screeb protector for our tablet, while my husband was taking the tablet to get the screen put on by one of the employees my 5 year old and I were looking at the other tablets. While I was looking at the ipad2 my son walked over to another one and said daddy look at this... what is it. To our horror it was PORN!!! We immediately told the manager and he merely said "oh" and started doing whatever to the tablet. He never apologized nor did he tell us that he was going to fix the problem. I asked his (while he was clicking away on the tablet) this is a family store correct? He said yes. Then I said this should never happen right? He said yeah... its not like we did it on purpose. Never once did he even look up at me. We were going to buy a protective cover for our tablet also but after this I will not be putting my money into a store of such filth and horrible customer service. I can just order from [name of store redacted] from now on.
THE STORE: [OVERBEARING MOTHER]-
I'm very sorry to hear about this, and I can definitely understand your frustration. You're right in that this is something that shoulder never happen, and I apologize that our store manager didn't show concern over the situation.
- [SOME POOR SAP WHOSE JOB IT IS TO RESPOND TO CRAZY PEOPLE ON THE CORPORATE FACEBOOK]
OVERBEARING MOTHER: Thank you but can you ensure that this will not happen to anyone elses family? I know there are programs that limit sites and if you indeed consider your store a family store then there should be something setup so no other child should have to see this kind of filth ever in your public stores.
DISGRUNTLED FORMER EMPLOYEE: Nobody can ensure that. Other customers can come in and download other content and leave it there. I don't really see any way that any retailer can prevent this unless they kept the items under constant observation or under lock and key.
Constant observation sounds like a good idea but is unworkable in real life.
Basically, yes it sucks for you that some immature pranksters put porn on a tablet and your 5 year old saw it. But the effect it has on your 5 year old is up to you. If you freak out about it, it becomes a taboo and something that human nature will prod your kids at some point to become even more curious about.
I once observed two kids in Germany in front of a magazine rack reading a comic. Right near them was a Penthouse magazine with full frontal nudity. The mother was right there also but the kids didn't pay it any notice. They don't freak out over it over there so the kids don't become so enthralled with it as American kids do when they find something that is considered taboo.
When you freak out about it, you make it worse.
DISGRUNTLED FORMER EMPLOYEE: Their network does have filters on it, but there are ALWAYS ways around them.
DISGRUNTLED FORMER EMPLOYEE: Also, he may not have looked at you because he may have been embarrassed at this incident.
ANOTHER DISGRUNTLED FORMER EMPLOYEE: Short of having an associate monitor the customers testing every piece of electronics in the store, there's no way to fully prevent this. Do I think he might have handled it a little differently? An apology would have been nice, but I was in a similar situation at my old store one time and I was too flabbergasted to say anything.
TROLLOLOL: I am more than sure that video games with some violence will just straighten up your kid!
REALITY CHECK: What do you expect them to do, give you a $500 gift card? Call in detectives and make them get fingerprints off the iPad to try to pinpoint who looked at porn on the device? I mean, maybe you should avoid letting your 5 year old kid mess with in store demo units? I mean it seems like you were too busy playing around yourself and wasn't paying attention to what he was getting into.
MY NEW BEST FRIEND: It doesn't hurt a business to tell them your just going to go somewhere because you didn't get something free... ]
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